Frequently ask questions

Neatcom offers services across a variety of facility types throughout Western Australia, including low, medium, and high-rise commercial buildings, logistics services, factories, retail centres, call centres, industrial complexes, and large-scale Green-Star rated facilities.

Our professional cleaners are skilled at a variety of cleaning services such as dusting, vacuum cleaning, tidying carpets, cleaning lunch rooms, cleaning of doors, pressure cleaning, floor scrubbing, strip and seal, and window panes, cleaning of toilets, and many more. We ensure your facility always looks its best.

In the Perth metro area, we can respond immediately to your cleaning needs and have a cleaner on site within only a few hours. We pride ourselves on our fast, efficient, and reliable service.

We adhere to strict OH&S guidelines and conduct proactive, regular OHS checks at all sites. All our staff are OHS trained and we provide full inductions for all cleaners on their first day. We also ensure that MSDS and SDS Sheets are available on all sites.

We have adopted green star cleaning practices and use a range of biologically powered chemicals, non-toxic cleaning solutions, and biodegradable consumables to protect the environment. We are committed to building a greener future together with our customers.

Yes, all our cleaners are “career cleaners” – experienced and skilled professionals who are with us for the long term. They undergo efficient on-site or online training and have access to strong technical support and advice.

All our staff are police cleared. This is part of our commitment to maintaining a high level of trust and professionalism in our service.
Quality control is integral to our service. We use live trackable cleaning systems and have a colour coding system to make cleaning simpler and safer. Regular checks and reviews are conducted to ensure consistent, professional and high-quality cleaning services.
With over 15 years of experience in the Western Australian market, we have built up a wealth of knowledge and skill in all aspects of facility servicing and maintenance. Our track record extends across a wide range of industries.
At Neatcom, we believe in creating long-lasting business partnerships with our customers. We combine our wealth of experience with the latest commercial cleaning equipment and efficient communication to deliver high-quality cleaning services. Furthermore, our commitment to green cleaning practices helps our customers reduce their environmental footprint.